Cancellation Policy

For any reservation in a meeting room accommodating 9 or more people, a deposit in the amount of 50% of the total room rental accompanying a signed agreement is required to reserve the room(s) on the requested date(s).

Cancellation policy is as follows:

- If meeting/event is canceled less than 60 business days prior to the scheduled meeting/event, client will forfeit the deposit.
- If meeting/event is canceled 30 business days or less prior to the scheduled meeting/event, 100% of total room rental will be charged to the credit card on file.

Should you need to cancel your meeting room reservation, please email your cancellation notice to [email protected] or directly to a Roam team member.

For reservations in smaller meeting spaces accommodating 9 or less guests, please review our small meeting cancellation policy.

 

Please note:

Cancellation fees cannot be applied to future events. Any rooms booked in addition to the initial booking and rental agreement are subject to the cancellation policy described above.

The time frame specified on your agreement is the time frame your party has reserved the space. Any additional time needed for your event or materials storage may incur additional rental fees.