FAQs
Frequently Asked Questions
General Questions
Monday through Friday, 8am to 6pm
Yes, 24/7 access is included with the following memberships:
- 24/7 Access at home location: Select Membership
- 24/7 Access at all locations: Premier Membership and Desk/Office
Pricing to reserve after-hours meeting space varies. To inquire, please see your local Community Manager or send us a message at [email protected].
Yes, let's get your tour on the calendar! Click here to schedule a tour at your Roam location of choice. We look forward to having you at Roam!
Digital advertising is reserved for Roam members with this membership amenity. Digital advertising is included with the Premier membership or can be added to the Basic or Select membership with the All-inclusive Package for an additional $75 per month. To view our membership offerings, click here.
Roam memberships are conducive to a nonprofit organization. At Roam, we have an extensive community of nonprofits, ministries and companies that service nonprofits. This is a great place to connect with similar organizations. Join us for a nonprofit event, and plug into the community!
In an effort to create the most productive and valuable environment for Roam members, our Guest Access policy is as follows:
Members are allowed to host up to two guests in the coworking area for up to two hours at a time. All guests must be registered in the member portal at least one hour prior to their arrival and are permitted one visit per week. Any groups of four or more individuals or meetings lasting longer than two hours will require a meeting room booking.
At Roam, security is a top priority, ensuring a safe environment for all members. The offices are private and lockable, with 24/7 access for members, providing both security and flexibility. Additionally, staff is present on-site from 8 AM to 6 PM, Monday through Friday, to assist and monitor the premises. Importantly, to prevent unauthorized or unexpected visitors, all guests must be registered in the member portal at least an hour before their arrival. This policy helps maintain a secure and familiar environment for all members.
Membership Questions
Absolutely! We'd love to have you. Guests may purchase a Day Pass for $50. Day Passes can be purchased here in advance or day of in our workplace. Come join us for the day and experience our productive and design-enhanced workspace!
The process is simple! Determine which membership level best fits your needs and sign up directly from our Membership page. Click here to get started!
Memberships are month-to-month with a 2-month minimum. Memberships must be cancelled by the 25th of the month for the following month’s membership.
Yes. Mailboxes are included with the Premier membership or can be added to your Basic or Select membership with the All-inclusive Package for $75 per month.
Roam memberships unlock access to all our coworking locations, allowing you to work from any site regardless of your membership level. Each Roam location offers its unique set of perks, like gym memberships and networking opportunities, ensuring a diverse and enriching experience at every site you visit.
Meeting Room Questions
You can book a room of any size directly through our website.
If you’re not quite ready to book and would love to hear more about availability, pricing, catering options, and all other meeting inquiries, please submit a meeting room request or send us an email at [email protected].
Every meeting room is equipped with a complimentary whiteboard, LED screen or projector, HD display, and business-class Wi-Fi. Our screens and projectors are HDMI and VGA compatible. Conference phones, speakerphones, webcams, and AppleTV are also complimentary and available upon request.
For small and medium room bookings reserved by a non-member, Roam must receive written confirmation of the cancellation. If your booking is canceled within 48 hours of the meeting start time, you will be subject to pay 50% of the total room cost. If canceled within 24 hours of the start of the booking, you will be subject to pay 100% of the total room cost.
For large meeting rooms, cancellation terms are detailed in your agreement.
Don’t see what you’re looking for?
For questions about Roam’s meeting space, visit our Meeting FAQs.
Coworking Space Questions
Roam’s Coffee Bar serves Counter Culture Coffee and offers a variety of handcrafted beverages, local light bites, and snacks. Heavier breakfast and lunch options are available by delivery. Outside food is allowed in our coworking space, but please be respectful of those working around you.
If you have booked a boardroom, training room, or event space at Roam, you can review Roam’s outside food policy on our Meeting FAQs.
Roam caters to both options. In our coworking spaces, you can choose the flexibility of a hot-desking environment, where seating is first-come, first-serve, allowing you to select a new spot each day. On the other hand, for those who prefer a consistent workspace, Roam also provides the option to purchase a dedicated desk, which will be reserved exclusively for your use.
For more information regarding private desk pricing and availability, visit our Desk Request Page.
Yes, Roam coworking spaces cater to a variety of work preferences. While the general environment supports those who appreciate a bit of background noise, we also offer phone booths for private calls and focused work. Additionally, we encourage all guests to be mindful of their noise levels, respecting the productivity of others around them, to maintain a collaborative yet considerate work atmosphere.
Roam coworking spaces maintain a rigorous cleaning schedule, with team members regularly sanitizing high-contact areas and shared facilities using EPA-approved disinfectants. High-traffic zones receive particular focus to ensure a clean and safe environment for all members and guests.
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Have a question? We're happy to help.